Mails from Heaven

PERSONALIZED SYMPATHY GIFTS

A personalized sympathy gift that remembers who they were

Flowers fade and cards are read once. When you knew the person — or the pet — well, a personal remembrance gift can say that you remember them too. It isn't right for everyone, and that's worth thinking about first.

Create Their Portrait — FreeHow it works

Free preview · No card required · Private photos

Illustrative painted memorial portrait offered as a remembrance gift
Illustrative example. Digital portrait only — frame and room not included.

When a portrait makes a good sympathy gift

A memorial portrait tends to mean the most when you have a photograph the family loves and a sense of what made the person themselves — a garden, a favourite chair, a dog at their side, a phrase they used. Those details are what turn it from a generic gift into a personalized one.

When something simpler may be kinder

Grief is different for everyone. Some people aren't ready to see a new image of someone they have lost. If you're unsure, a meal, a handwritten note or simply your time may be the better gift, and a portrait can come later.

Making it together

Many of the most meaningful portraits are made with a family member rather than for them. Only the photo is required; everything else is optional, editable and private. You can review the preview and change words at any time before you share it.

Ideas by relationship

QUESTIONS

Good to know

Is it appropriate to give a portrait soon after a loss?+

It depends on the person. Some find it comforting to see a loved one's face; others need time. If you're unsure, a card offering it later can be gentler than a surprise.

Where do I get a photo without asking the family?+

Only use a photo you already have and are comfortable using. If you need to ask, it's often kinder to involve a close family member so the portrait feels right to them.

Can I send it as a gift?+

Portraits are digital files you download and share yourself. Purchase and paid delivery are not open yet during the private beta.

Related guides

Begin with the photograph
that feels most like them.

Add as much or as little as feels right.

Create Their Portrait — Free